I am wondering, as you look back, and for the benefit of your friends and family… what suggestions would you give us in retrospect to be more proactive? As you set up and rebuild what kinds of record keeping will you do differently? What will you do (if anything) different with your insurance policy? What can we learn from you?

Two years ago, we drove one of our babysitters home and their house was literally going up in flames. The fire department hadn’t even arrived yet. It was so heart breaking. I told Shawn (the mother of our babysitter) about your situation and she passed this tip along for you:

“Keep diligent record of ALL conversations with your insurance adjuster. Even when it is in good context. They keep record quite to their advantage, meaning it may well be taken out of context and be used not necessarily in your favor. If your phone has a record option, use it. If not, after a conversation with your adjuster, write down the specifics of your conversation. ie: dollar amounts, dates, who, when, why, what where. Hope fully you will never have to look at them again and burn them too, but a good thing to have for reference and dates. Believe me. Things can get a bit blurry.”

Sending hugs your way, Jessi